SITA has launched WorldTracer Lost and Found Property, an artificial intelligence-enabled solution that solves a million-dollar headache for the air transport industry: how to quickly return items left behind on aircraft or in airports to their owners.
Every year passengers leave millions of items such as phones, wallets and bags on planes and in airports, and it can cost up to US$95 to manage and repatriate a lost item, including registration, handling inquiries and customer calls, storage and postage – this process costs the industry millions of dollars.
SITA says that its WorldTracer solution cuts the cost of repatriating lost items by 90%. Here’s how it works…