Etihad has embarked on the biggest aircraft maintenance programme in its history. In this video, Tony Douglas, group CEO, explains how Etihad is applying “fanatical detail to relustre cabins” and other measures
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Staff at Virgin Atlantic and Virgin Holidays have been working tirelessly day and night, making personal sacrifices to make sure customers are taken care of and the company keeps going. This video will resonate with every airline’s hard-working staff, showing why the spirit of aviation has never been stronger
Leaving an airplane in long-stay parking is rather more involved than parking a car. Qantas’ ground crew explain the processes involved in making sure the airline’s fleet is kept fresh and ready for flying. Qantas’ aircraft may be temporarily idle, but its crew are certainly kept busy
Qatar Airways is one of the most active airlines in the world during the Covid-19 crisis. The airline’s passengers are stressed as they endeavour to get home to their loved ones, but spare a thought for the cabin crew serving in the midst of this challenging time. Listen to the stories of just a few of the brave, hard-working and professional cabin crew
Emirates is the first airline to conduct on-site rapid Covid-19 tests for passengers – a process we may have to get used to for a while. This video shows how passengers on a flight from Dubai to Tunisia were all tested for the virus before being cleared for departure
Keeping a fleet of aircraft on the ground requires just as much expertise and dedication as it does to keep them in the air. From enhanced maintenance to a complete refresh of cabin interiors, discover what Etihad’s crew are doing to ensure that when the world is ready to fly again, Etihad will be ready too
Brussels Airlines has had to temporarily suspend flights, parking its entire fleet at Brussels Airport. It is not a simple case of ‘lock up and leave’ though, with around 400 man hours involved in storing an A330
British Airways ‘Dear Britain’ video brings together its team – working remotely – to say that while now is not the time to travel, when the airline takes off once again, it will be epic. As the airline says, “From our family to yours, thank you. We love you Britain, and will see you very soon”
For Pamela Camarena, being a customer service agent with American Airlines, means living her dream. Enjoy Pamela’s inspirational attitude and story, which have formed her spirit and made her so good in her role.
Due to Covid-19, American Airlines has made changes to its seat assignment policies and service offerings to allow for social distancing and less interaction during flight