British Airways has partnered with Signcode UK to further improve its accessibility offering for deaf and hard-of-hearing customers, with new signed video content offering helpful information for both pre-travel and on board. The first video gives a comprehensive overview of British Airways’ service proposition throughout the entire journey, including the booking process, the airport experience, onboard services and the in-flight entertainment offering.
British Airways makes flying more accessible for the deaf
By Adam Gavine
Adam Gavine
Ever since his first flight on a TriStar, Adam has loved air travel, and since becoming editor of the Aircraft Interiors International brand he has really enjoyed the opportunity to be involved with the latest aircraft and airline products before they are even launched. Adam co-ordinates the running of the magazine, from commissioning articles and artwork, to ensuring that high standards of quality are maintained, as well as managing online content. Adam is proud to sit on the jury of the Crystal Cabin Awards and to have laid on the bed in Etihad's Residence.
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