Browsing: Passenger Experience

RedCabin has announced the 21 shortlisted concepts for the inaugural RedCabin Trinity Awards, taking place at the Aircraft Cabin Innovation Summit in Dallas on 13th June. The concepts encompass everything from passenger experience to cabin service and sustainability, all with an eye on viability

‘Excellence throughout the passenger journey’ will be a key theme of the Taste of Travel Theatre programme at this year’s World Travel Catering & Onboard Services Expo (WTCE) in Hamburg. Industry experts will engage visitors in thought-provoking sessions looking at how airline operators can enhance the end-to-end passenger journey

Engr. Badr Mohammed Al-Meer, group CEO of Qatar Airways, has revealed several developments in line with his vision to invigorate the airline. His plans include new products and services, including the introduction of new First Class cabins: “No one can develop a first class cabin better than us”

A rendering of AERQ's Aernea Inseat System installed in an aircraft cabin

Discover Airlines, a Germany-based leisure airline that is part of Lufthansa Group, has installed the Aerena Inseat System by AERQ, making it the launch customer. The installation marks an important milestone for AERQ, as an STC (Supplemental Type Certificate) covering the installation of the Aerena system has been issued by EASA

The organisers of the Passenger Experience Conference (PEC), part of the Aircraft Interiors Expo event in Hamburg, have released the first details of this year’s programme. The one-day event will return on 27th May, with key topics being how to improve onboard environments, services, and the wider passenger experience

Etihad Airways is making efforts to ease the travel experience for passengers observing the holy month of Ramadan. Starting from 10th March, passengers across all Etihad cabin classes to select destinations will be offered special amenities, Iftar meals, and dedicated prayer facilities

Airports Council International (ACI) World has announced its list of the best airports in the world in terms of customer experience, as chosen by passengers, based on 595,000 surveys collected during 2023. More than 400 airports were rated – where does your favourite airport rank?