Latvian airline, airBaltic has altered its unaccompanied minor service so that parents or guardians of minors flying solo will have to accompany the child all the way to the boarding gate
Browsing: Passenger Experience
European LCC, Ryanair has extended its contract for 15below’s passenger notifications platform until 2022
Canadian airline, WestJet is on a roll. Following the recent launch of its Boeing 787…
This week saw chairman and CEO of British Airways, Alex Cruz, challenge artificial intelligence (AI)…
IATA and Star Alliance have renewed their collaboration on traveller document verification, a system introduced to improve the passenger experience
ANA is introducing BONX Grip, a hearable device designed to aid in communication between flight attendants, into its operations
Lufthansa Technik is unveiling two brand-new technologies at Aircraft Interiors Expo 2019: an easy-to install heating system for floor panels, and a solution to offer passengers USB charging
SriLankan Airlines has ‘opened’ a virtual reality (VR) cinema at its Serendib business class lounge at Bandaranaike International Airport
Etihad Airways has relaunched Boutique, its inflight shopping magazine, making it into a more contemporary editorial-style publication with improved photography and a wider product range
The organizers of the World Travel Catering & Onboard Services Expo (WTCE) have confirmed that the Taste of Travel program will return to Hamburg in April, enabling airline, rail and cruise operators to learn about the future of onboard services