United has developed the ‘Travel-Ready Center’, a digital tool which will allow flyers to upload and validate test results, review local entry requirements, find testing providers, and store vaccination records
Browsing: Passenger Experience
JPA Design’s ‘Rihla: Travel To Tomorrow’ vision explores what the guest travel and hospitality experience of the future could look like. The cabin concepts are well worth viewing
Plaza Premium Group and marhaba have formed a partnership to enhance airport lounges and meet and greet services around the world
Moment has reported a five-fold increase in the use of its on-board digital solutions. Even during a challenging 2020, the company grew its user base and “drastically” increased the scale of its operations, securing three new contracts with airlines, while expanding into new business segments
Immerse yourself in the serene and captivating qualities of Malaysia Airlines’ new boarding music, with traditional musical instruments used to reflect the country’s diverse cultural ethnicities
Malaysia Airlines has introduced a new piece of music into its boarding process, composed to help guests immerse themselves in Malaysia’s culture ahead of their flight
Meet Ray Campbell, a member of United’s digital team who is visually impaired and sits on the board of the American Council of the Blind. Ray played a key role in helping redesign the United app with accessibility in mind, and in this video he explains how the enhanced mobile app gives people with visual disabilities more independence while travelling
United Airlines has enhanced its mobile app to make travel easier for people with visual disabilities. The airline has adjusted colour contrast, spacing between graphics, and optimised the app for screen-reader technologies
United Airlines has been recognised for the fifth consecutive year as a top-scoring company and best place to work for disability inclusion, with a perfect score of 100 on the 2020 Disability Equality Index
Ryanair plans to return to 40% of normal flight schedules from 1 July 2020, with a daily flight schedule of almost 1,000 flights restoring 90% of the airline’s pre-Covid-19 route network. This video shows the sanitised inflight experience being put in place, including lavatory procedures – and it doesn’t look so bad