JetBlue has announced that John Flaherty is the airline’s new VP of inflight experience, responsible for crew, hospitality and customer enjoyment
Browsing: Passenger Experience
AerQ has been showcasing its Aerena modular and open IT platform at APEX Expo this week. The platform has been designed to facilitate greater passenger engagement onboard aircraft, which can lead to efficiency, satisfaction and financial benefits
The work of airlines and aviation suppliers over the past 12 months was recognised at an awards ceremony at APEX/ISA Expo, where the winners of the Official Airline Ratings, Passenger Choice Awards and APEX/IFSA Awards were announced, as well as the recipients of the APEX Health Safety certification
Following an audit, peer review and NPS review, the winners of the first World Class ratings have been announced at an event at APEX/IFSA EXPO in Long Beach, USA
Virgin Australia has revealed a new narrowbody aircraft cabin design prototype, featuring refreshed seat designs. The designs will initially be trialled on two of the airline’s nine new Boeing 737-800s, with a view to rolling out the designs for future aircraft acquired as part of the airline’s fleet expansion
The striking Explorer A330 VIP cabin concept has been developed by Lufthansa Technik and Diehl Aviation to appeal to wealthy lovers of travel and style. The concept features a virtual projection system that can transform the entire sidewalls and ceiling into anything from blue skies to deep oceans, to a disco
At the upcoming Dubai Airshow, Lufthansa Technik AG plans to present further details of its Explorer widebody VIP aircraft cabin concept. From discos to verandas, luxury car garaging to medical wards, the design team has not held back
Air travel could become a lot more appealing and inclusive for passengers with reduced mobility (PRMs) in the near future, following the reveal of the ‘Air 4 All’ system, designed to enable users of powered wheelchairs to remain in their own wheelchair for the entire journey
British Airways is recruiting additional cabin crew to help fly its summer schedule, with an expected start date of spring 2022. The airline is inviting people of all ages and backgrounds, whether looking for the first step in their career or a complete career change
AerQ has launched Aerena, an open IT platform designed to facilitate greater passenger engagement onboard aircraft. The system can also be used by airlines to achieve a deeper understanding of passengers’ inflight behaviours and needs, which can be used to open new revenue opportunities for airlines and partners