Following an audit, peer review and NPS review, the winners of the first World Class ratings have been announced at an event at APEX/IFSA EXPO in Long Beach, USA
Browsing: Passenger Experience
Virgin Australia has revealed a new narrowbody aircraft cabin design prototype, featuring refreshed seat designs. The designs will initially be trialled on two of the airline’s nine new Boeing 737-800s, with a view to rolling out the designs for future aircraft acquired as part of the airline’s fleet expansion
The striking Explorer A330 VIP cabin concept has been developed by Lufthansa Technik and Diehl Aviation to appeal to wealthy lovers of travel and style. The concept features a virtual projection system that can transform the entire sidewalls and ceiling into anything from blue skies to deep oceans, to a disco
At the upcoming Dubai Airshow, Lufthansa Technik AG plans to present further details of its Explorer widebody VIP aircraft cabin concept. From discos to verandas, luxury car garaging to medical wards, the design team has not held back
Air travel could become a lot more appealing and inclusive for passengers with reduced mobility (PRMs) in the near future, following the reveal of the ‘Air 4 All’ system, designed to enable users of powered wheelchairs to remain in their own wheelchair for the entire journey
British Airways is recruiting additional cabin crew to help fly its summer schedule, with an expected start date of spring 2022. The airline is inviting people of all ages and backgrounds, whether looking for the first step in their career or a complete career change
AerQ has launched Aerena, an open IT platform designed to facilitate greater passenger engagement onboard aircraft. The system can also be used by airlines to achieve a deeper understanding of passengers’ inflight behaviours and needs, which can be used to open new revenue opportunities for airlines and partners
Starting in November, United Airlines customers on select flights can make touch-free inflight purchases of snacks, drinks and other items, even when wi-fi is not available, by simply showing a flight attendant the PayPal QR Code in the PayPal app
Airbus has demonstrated three flexible display prototypes for aircraft cabins, which it says could represent the ‘human-machine interface of the future’
The market for digital inflight advertising is forecast to grow massively by 2030. Inmarsat has developed OneFi, a digital platform designed to help airlines take advantage and monetise inflight connectivity