1 in 3 adults in the UK are deaf or have hearing loss, and many are planning at least one holiday in the next year – but more than half worry about communicating with crew. In this film released to mark International Week of Deaf People, Virgin Atlantic crew trained in British Sign Language (BSL) showed some special guests how they provide a warm welcome, assist with onboard navigation, and generally make the onboard experience more accessible
Mark Allen Group, owner of Aircraft Interiors International, has acquired Sixth Continent Holdings, owner of The Moodie Davitt Report. The Moodie Davitt Report is a leading media, events and business intelligence player in the global travel retail and airport commercial revenues sector
Highlights of the September issue include the Digital Experience Manager, which can revolutionise IFE curation; our ever-popular annual seating review; how to optimise seat designs for streamlined maintenance; a preview of APEX Global Expo, and more…
A new Virgin Atlantic Clubhouse will be unveiled at Los Angeles International Airport early next…
United has signed the industry’s largest agreement of its kind, with SpaceX bringing Starlink’s Wi-Fi service to…
The Crystal Cabin Award, the world’s leading accolade for innovations in aircraft cabins, has opened the application phase for the 2025 awards, and there are some interesting new developments. Most notably, a dedicated category for accessibility innovations has been introduced
APEX has launched the APEX World Class Lounge Awards, the world’s first dedicated audit and recognition initiative specifically designed to elevate the global airport lounge guest experience
As American Airlines enters the fall/autumn travel season, customers in its long-haul premium cabins will be given new limited-edition amenity kits that highlight the airline’s longstanding fundraising campaign with Stand Up To Cancer (SU2C) and contain wellbeing products
APEX (the Airline Passenger Experience Association) has announced that it has appointed Antonio Penim as its Airline Engagement Director. Penim’s industry experience will help APEX’s strategy to align airlines with advancements in passenger experience technology
Could Friends fans BE more excited? September marks the 30th anniversary of the popular American sitcom, and airlines can get involved with ’30 Years of Friends’, a dedicated IFE channel
