After 15 years of advocacy, All Wheels Up is close to realising its goal of wheelchair tie-down systems being installed in aircraft cabins. “We have not identified any major issues to installation,” says the US DOT, with testing and certification starting in 2025, and rulemaking expected in early 2026
Browsing: Passenger Experience
World Travel Catering & Onboard Services Expo (WTCE) will return to Hamburg in April 2025 with more features, introduced to highlight the latest advances in the onboard sector. From onboard technology to sustainability, wellbeing to thought leadership, the event will have something to offer everyone in the inflight catering, passenger comfort and onboard services sectors
Samson Arega has been appointed as group vice president of customer experience at Ethiopian Airlines
Virgin Atlantic’s new autumn/winter menu is influenced by contemporary British cuisine, offering seasonality and comfort to passengers in every travel class. The airline is also bringing on board a range of feel-good beverages and new options for pre-flight relaxation in the flagship London Heathrow Clubhouse
APEX has announced the full list of airline industry leaders speaking at APEX/IFSA Global Expo in Long Beach on 28 to 30 October. The lineup of high-profile speakers includes Benjamin Smith, CEO of Air France-KLM, Michael Rousseau, president and CEO of Air Canada, and Shai Weiss, CEO of Virgin Atlantic
1 in 3 adults in the UK are deaf or have hearing loss, and many are planning at least one holiday in the next year – but more than half worry about communicating with crew. In this film released to mark International Week of Deaf People, Virgin Atlantic crew trained in British Sign Language (BSL) showed some special guests how they provide a warm welcome, assist with onboard navigation, and generally make the onboard experience more accessible
Mark Allen Group, owner of Aircraft Interiors International, has acquired Sixth Continent Holdings, owner of The Moodie Davitt Report. The Moodie Davitt Report is a leading media, events and business intelligence player in the global travel retail and airport commercial revenues sector
Highlights of the September issue include the Digital Experience Manager, which can revolutionise IFE curation; our ever-popular annual seating review; how to optimise seat designs for streamlined maintenance; a preview of APEX Global Expo, and more…
A new Virgin Atlantic Clubhouse will be unveiled at Los Angeles International Airport early next…
United has signed the industry’s largest agreement of its kind, with SpaceX bringing Starlink’s Wi-Fi service to…