On Monday 13th June, the Passenger Experience Conference returns to Hamburg as an in-person event, with a focus on ways to help the aviation industry recover. The event will include talks from key industry professionals, including representatives from Air France, TAP Portugal, Virgin Atlantic, Finnair, Collins, Boeing and Safran Cabin
Hawaiian Airlines has become the first major airline to announce an agreement with Starlink, SpaceX’s satellite network. The high-speed, low-latency broadband internet service will be available on the airline’s A330, A321neo and B787-9 aircraft
The World Travel Catering & Onboard Services Expo (WTCE) returns to Hamburg on 14-16 June as an in-person event, to celebrate its 10-year anniversary, post-pandemic bounceback, the latest innovations and the value of collaboration
AerQ, the joint venture between LG and Lufthansa Technik, has appointed a new co-managing director. Son Yob (Louis) Pak succeeds Sang Soo Lee in the role, as Lee will take on another role within LG
A new event, the Sustainable Design Summit, will bring together experts from the aviation, cruise and hotel sectors, to collaborate on shaping sustainable interiors
Prof Dr Peter Vink, chair of vehicle interior design at TU Delft, has made this video as a summary of scientific research that indicates what the priorities should be for improving the aircraft interior experience. Seat and noise are key elements
Ava Airways, a startup airline based in the Dominican Republic due to launch later this year, has entered into a partnership with Ada, to develop a self-service concept that will scale customer support, increase revenue opportunities, and enhance the passenger experience
Following the reveal of The Booth, the social space on Virgin Atlantic’s A350s with a leisure configuration, the airline has unveiled a series of new experiences that can be enjoyed in the zone, from wine tasting to cards
JetBlue has made two key leadership changes involving two familiar figures from the passenger experience sector. Don Uselmann has been appointed VP of inflight experience, while Chris Buckner has been promoted to VP of loyalty programmes and partnerships
This morning saw the inaugural flight of Etihad Airways’ first Airbus A350-1000. The airline has taken a different cabin design direction from its B787s and A380s, with two travel classes and forward-facing suites, while maintaining a sense of brand consistency
