American Airlines has revealed exciting new interiors for its Airbus A321XLR and Boeing 787-9 aircraft, due for delivery from 2024. The headline development is the Flagship Suite, with versions for both aircraft types, customised by Teague
Browsing: Passenger Experience
Delta has updated its Premium Select cabin experience, with new features including locally-inspired dining, hand-crafted amenities and more dedicated service touchpoints – while also driving social impact through its expanded Someone Somewhere partnership
Air Canada has become launch customer for an interactive route map that enables passengers to explore routes and view flight progress on their seatback displays
Inmarsat has been selected as the IFC provider for Qatar Airways’ Boeing 787-9 and 737-10 fleet, which is good news for football fans heading to Doha. Inmarsat’s GX Aviation service has previously been rolled out on other aircraft in the airline’s fleet and, under the new agreement, it has already been activated on the first seven B787-9s
For the next three months, two top chefs from the two-Michelin-starred Pavillon restaurant will be treating SWISS’s premium travellers to their modern interpretation of French haute cuisine, with a Zurich twist
J&C Aero has developed a universal gadget holder that secures a smartphone or tablet to a tray table, enabling economy-class passengers to watch videos on their devices during a flight
Emirates has revealed plans for a full cabin refresh of 120 A380 and B777 aircraft. The airline believes this is the biggest fleet retrofit project ever, and expects to achieve a turnaround time of 16 days per aircraft between November 2022 and April 2025
Indian low-cost airline, IndiGo, has brought in a three-point disembarkation process designed to enable customers to exit the aircraft in less time. IndiGo says it is the first airline in the world to use this process, which, as its name suggests, uses three aircraft doors as exits: two forward and one rear
Emirates has announced that it is investing more than US$2 billion in enhancing its inflight experience, including a massive programme starting in 2022 to modernise the interiors of more than 120 aircraft, as well as implementing improvements to other services across all cabins
A new name has entered the IFEC market: Conetic. However, as a holding company, many will be familiar with its portfolio, which comprises Touch Inflight Solutions, Above Aero Media Services, and Oxygen Premium Services. Together they will seek revenue and experience opportunities in the passenger journey