As part of a multimillion-dollar aircraft cabin refurbishment and upgrade programme being rolled out across 10 of its A330-200s, Qantas has revealed it plans to install the same economy-class seats due to be fitted on its Project Sunrise ultra-long-haul fleet. The seats bring extra comfort, larger IFE displays, in-seat power and Bluetooth
Browsing: Passenger Experience
Qatar Airways is the first airline to announce the selection of FlytEDGE, signing an agreement with Thales to equip its new Airbus A321 NX fleet with the systems. FlytEDGE is the world’s first Cloud-native IFE platform, utilising Cloud computing technologies and an open software platform
The doors of APEX/IFSA Global Expo opened on 28 October, with highlights from the first day including Thales and Qatar Airways unveiling a world-first advancement, C-suite executives sharing insights and updates on their airlines, and panels advising how to enhance areas such as accessibility and IFE curation
Qatar Airways has taken flight with the first Boeing 777 aircraft equipped with Starlink in-flight connectivity, The airline plans to roll-out Starlink’s high-speed, low latency internet across its entire B777 fleet within a year
Aircraft Interiors Expo (AIX), the annual event where airlines, industry suppliers and cabin interiors professionals converge to shape the cabins of the future, will return on 8-10 April 2025 at Hamburg Messe. The 2024 event saw strong growth, and the 2025 event promises even more reasons to attend
After 15 years of advocacy, All Wheels Up is close to realising its goal of wheelchair tie-down systems being installed in aircraft cabins. “We have not identified any major issues to installation,” says the US DOT, with testing and certification starting in 2025, and rulemaking expected in early 2026
World Travel Catering & Onboard Services Expo (WTCE) will return to Hamburg in April 2025 with more features, introduced to highlight the latest advances in the onboard sector. From onboard technology to sustainability, wellbeing to thought leadership, the event will have something to offer everyone in the inflight catering, passenger comfort and onboard services sectors
Samson Arega has been appointed as group vice president of customer experience at Ethiopian Airlines
Virgin Atlantic’s new autumn/winter menu is influenced by contemporary British cuisine, offering seasonality and comfort to passengers in every travel class. The airline is also bringing on board a range of feel-good beverages and new options for pre-flight relaxation in the flagship London Heathrow Clubhouse
APEX has announced the full list of airline industry leaders speaking at APEX/IFSA Global Expo in Long Beach on 28 to 30 October. The lineup of high-profile speakers includes Benjamin Smith, CEO of Air France-KLM, Michael Rousseau, president and CEO of Air Canada, and Shai Weiss, CEO of Virgin Atlantic