The organisers behind World Travel Catering & Onboard Services Expo (WTCE) have released the first details of this year’s Taste of Travel theatre programme, with a distinct flavour of sustainability
Browsing: Passenger Experience
British Airways has launched a new onboard safety video, which has a touch of British wit, playing on the nation’s obsessions with the weather and fish & chips, while also celebrating the things which make the country unique
In celebration of Eid Al-Fitr, which marks the end of Ramadan, Emirates is offering customers a range of regional flavours on board, traditional Eid dishes in the lounges, and new Arabic movies and content
Etihad Airways has announced the launch of new Wi-Fly ‘Chat’ and ‘Surf’ connectivity packages on its widebody fleet – including free WhatsApp messaging for all passengers
Airlines could deploy certain methods to ‘sensehack’ the passenger experience to relieve stress and anxiety when flying, according to a new report created exclusively for the World Travel Catering and Onboard Services Expo (WTCE)
SWISS is set to trial the use of artificial intelligence to conduct its passenger count during boarding, with the aim of enhancing security and easing cabin crew workload
Many people attend World Travel Catering & Onboard Services Expo (WTCE) to find out about the trends, products and technologies that will drive the evolution of the onboard industry, with the conference part of the event always being a draw. The show organiser has now announced details of the sessions planned for this year’s Passenger Experience Conference (PEC)
More than half a million customers who require special assistance fly with BA each year. To make the experience easier for passengers with autism, the airline has created the Visual Guide to Flying, which uses simple icons and text to describe the sights, sounds and smells passengers can expect
From biomimetic sensory aircraft seats, to IFE beamed directly in front of passengers’ eyes by optoelectronic technology, augmented reality and artificial intelligence, easyJet predicts major technological developments in the passenger experience over the next 50 years
TAP Air Portugal is now featuring inflight amenities from Lisbon-based cosmetic brand Benamôr in its business-class cabins, as well as on the ground in the Lisbon premium lounge