Airlines could deploy certain methods to ‘sensehack’ the passenger experience to relieve stress and anxiety when flying, according to a new report created exclusively for the World Travel Catering and Onboard Services Expo (WTCE)
Browsing: Passenger Experience
SWISS is set to trial the use of artificial intelligence to conduct its passenger count during boarding, with the aim of enhancing security and easing cabin crew workload
Many people attend World Travel Catering & Onboard Services Expo (WTCE) to find out about the trends, products and technologies that will drive the evolution of the onboard industry, with the conference part of the event always being a draw. The show organiser has now announced details of the sessions planned for this year’s Passenger Experience Conference (PEC)
More than half a million customers who require special assistance fly with BA each year. To make the experience easier for passengers with autism, the airline has created the Visual Guide to Flying, which uses simple icons and text to describe the sights, sounds and smells passengers can expect
From biomimetic sensory aircraft seats, to IFE beamed directly in front of passengers’ eyes by optoelectronic technology, augmented reality and artificial intelligence, easyJet predicts major technological developments in the passenger experience over the next 50 years
TAP Air Portugal is now featuring inflight amenities from Lisbon-based cosmetic brand Benamôr in its business-class cabins, as well as on the ground in the Lisbon premium lounge
The organisers of World Travel Catering & Onboard Services Expo have shared a few features from the show to whet visitors’ appetites ahead of the event in June
Three exclusive new IFE content partnerships for personal transformation, wellness and environmental sustainability content further enhance Anuvu’s library of brands
Chef Aisha Al Tamimi, a well-known Qatari chef with her own cookery show, has worked with Qatar Airways to develop new inflight menus featuring locally sourced organic ingredients and spices
The annual Crystal Cabin Awards always serve as a reward for innovation today, and as a trend indicator for what tomorrow’s flight experience might look like. More than 80 entries qualified for the 2023 shortlist, with many reflecting the ever-increasing drive for passenger comfort, an increased focus on accessibility, and the rise of future air mobility