Browsing: Passenger Experience

The latest airline to show its faith in the first-class market is British Airways, which last night unveiled a new First suite, as the latest part of the cabin retrofit plans for its its 12 A380s, expected to be rolled out in mid-2026. The design brings together work from some of the finest designers and suppliers in the British Isles, to create a high-end travel experience

Highlights of the November issue of Aircraft Interiors International include: insights into the potential for textures to enhance comfort and branding; a focus on the Middle East aviation market; galley innovations; advances in cabin lighting; the latest cabin materials, from leathers & textiles, to thermoplastics; and more…

Aviation events organiser, RedCabin, has announced that the Aircraft Cabin Innovation Summit (ACIS) 2024 will take place from 3-5 December in Tokyo, and will be hosted by All Nippon Airways (ANA). Hundreds of C-Suite leaders from across the aviation industry are due to gather for the three-day summit, to explore the major challenges and trends faced by the aircraft interior industry

disabled people at the airport enjoying time and looking forward to flying for a relaxing holiday

A new expert group has been announced in the UK today, which will work to improve accessibility, empower consumers and raise industry standards for disabled passengers, from booking to inflight, to baggage claim. The Aviation Accessibility Task and Finish Group will be led by Baroness Grey-Thompson, with members including presenter and disability campaigner Sophie Morgan

Last week’s APEX/IFSA Global Expo in Long Beach, California has been hailed a “record breaking” success. According to APEX (the Airline Passenger Experience Association, nearly 3,000 airline industry decision-makers, including representatives from 90 airlines, attended the event to see innovations, discussions, awards winners and more

Highlights from another busy day at the passenger experience event in Long Beach include FlightPath3D and Delta Air Lines revealing moving maps designed for accessibility, high-profile speakers discussing personalised customer experiences and supply chain complexities, and cooking demonstrations by renowned chefs