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United has opened a US$32 million expansion of its Inflight Training Center in Houston to support major staff growth. The investment has doubled the size of facility, with highlights including more classroom and training spaces, cabin and door trainers, and a water landing training centre

Airlines are stopping frequent flyer status extensions, which will result in 15 million downgrades of ‘elite’ status members in H1 2023 alone, warns Mark Ross-Smith, CEO of StatusMatch. Such travellers represent roughly 30% of all ticket sales, and almost 90% of them will actively consider switching airlines, creating a USD$55 billion opportunity