Highlights from another busy day at the passenger experience event in Long Beach include FlightPath3D and Delta Air Lines revealing moving maps designed for accessibility, high-profile speakers discussing personalised customer experiences and supply chain complexities, and cooking demonstrations by renowned chefs
Thai Airways has signed a contract with Neo Space Group (NSG) for in-flight connectivity (IFC) technology that leverages SES Open Orbits network and will provide passengers with internet speeds of up to 200Mbps
Finnair is celebrating the completion of the first cabin refurbishment in its Embraer E190 renewal programme. Everything from the lighting system to the colour scheme has been updated, while lighter seating has enabled a weight reduction of 150kg per aircraft
The US Department of Transportation has issued a penalty of US$50 million to American Airlines for failing to provide a safe and dignified air travel experience for passengers with disabilities. The record fine is 25-times larger than any previous US DOT penalty against an airline for violating disability regulations. “The era of tolerating poor treatment of airline passengers with disabilities is over,” said Transportation Secretary Buttigieg
Spafax has announced the renewal of its longstanding IFE content partnership with Korean Air, with the next phase to focus on enhancing operational efficiency, transparency, and passenger engagement
JETMS, an aircraft interiors and completions company based at London Biggin Hill Airport, has secured a contract to refurbish the interiors of two Airbus A380 aircraft for Global Airlines, the new UK-based transatlantic carrier
As part of a multimillion-dollar aircraft cabin refurbishment and upgrade programme being rolled out across 10 of its A330-200s, Qantas has revealed it plans to install the same economy-class seats due to be fitted on its Project Sunrise ultra-long-haul fleet. The seats bring extra comfort, larger IFE displays, in-seat power and Bluetooth
Qatar Airways is the first airline to announce the selection of FlytEDGE, signing an agreement with Thales to equip its new Airbus A321 NX fleet with the systems. FlytEDGE is the world’s first Cloud-native IFE platform, utilising Cloud computing technologies and an open software platform
The doors of APEX/IFSA Global Expo opened on 28 October, with highlights from the first day including Thales and Qatar Airways unveiling a world-first advancement, C-suite executives sharing insights and updates on their airlines, and panels advising how to enhance areas such as accessibility and IFE curation
Qatar Airways has taken flight with the first Boeing 777 aircraft equipped with Starlink in-flight connectivity, The airline plans to roll-out Starlink’s high-speed, low latency internet across its entire B777 fleet within a year
