Disturbing results from a survey of US cabin crew, many of whom have suffered passenger abuse and violence, have led the Flight Attendants Union to call on the FAA & DOJ to take action and make a zero-tolerance policy permanent
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ThinKom’s Ka2517 antennas are to be tested and certified for operation on Telesat Lightspeed’s Low-Earth Orbit (LEO) satellite constellation
British Airways has extended its contract with Lufthansa Technik for base maintenance services for its Airbus A380 aircraft fleet. The contract will run from August 2022 for more than five years and includes services for the airline’s 12 A380s to be performed in Manila
ANA has expanded the terms of its contract with West Entertainment as IFE content service provider. The tailored content will run across ANA’s IFE systems, with West managing content acquisitions, digital encoding and AVOD management
China Eastern Airlines has become the launch customer in China for Panasonic’s Live Television service for inflight viewing. The service will be rolled out across the airline’s entire widebody fleet, initially providing passengers with live coverage from major local broadcasters such as CCTV and CGTN
The installation of the Open IFE platform from Anuvu makes Cathay Pacific the first airline to deliver ultra-HD image quality on A321neo aircraft
Investments in AI, technology and innovation are giving revenue analysts at Malaysia Airlines greater flexibility in a highly competitive market, and the ability to deliver personalised offers with the right pricing
FlightPlan: C-Suite Week, an online event hosted by Inmarsat and APEX, has aired a series of ‘no holds barred’ discussions with the CEOs of Qatar Airways, AirAsia, United Airlines, TAP Air Portugal and IATA, who agreed that recovery is being slowed by a ‘lack of global synchronisation’ with regard to air travel
IATA’s latest passenger survey has found that most air travellers are confident about the safety of air travel, and that they support mask-wearing in the near-term. However, a majority of respondents also indicated they are frustrated with the “hassle factor” around Covid-19 protocols
Initial details of the virtual Passenger Experience Conference (PEC) have been released, with a programme of live conference sessions focusing on new business models and revenue streams that can be implemented to aid aviation’s recovery