Neo Space Group (NSG), a Saudi Arabian commercial satellite services provider, has been selected by Thai Airways International to provide in-flight connectivity (IFC) for its fleet. The announcement includes the activation of NSG’s IFC technology on Thai Airways’ future A321NX aircraft and existing B777 fleet, utilising Airbus HBCplus and Safran’s AeroConnect terminals, respectively.
NSG’s IFC technology will provide passengers with internet speeds of up to 200Mbps, sufficient to enable wi-fi streaming (a complimentary service for premium class passengers and Royal Orchid Plus (ROP) members). According to Thai Airways, this investment in enhancing the passenger experience is part of the airline’s broader strategy to emerge stronger following recent challenges, with a renewed focus on service excellence and digital innovation.
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Thai Airways is the first airline from the Asian region to select NSG’s multi-orbit connectivity. A key factor in Thai Airways’ selection of NSG is its integration of the SES Open Orbits network which, upon receipt of regulatory authorisations, will provide multi-orbit coverage across all the airline’s routes. NSG’s solution for Thai Airways leverages satellites in multiple orbits to enhance in-flight internet speed and latency.
NSG’s fully integrated IFC solution, Skywaves, developed in collaboration with Display Interactive, leverages multi-orbit connectivity and, subject to obtaining regulatory authorisations, should deliver a seamless digital inflight experience for passengers. Skywaves integrates with the SES Open Orbits network to provide a fully interoperable multi-orbit Ka-band platform that supports an open architecture network where traffic can be intelligently steered across the satellites of multiple parties for seamless connectivity. NSG is also collaborating with Airbus HBC+, Safran, Eclipse, and other companies to provide multiple hardware options for fleet integration.
This partnership is in line with Saudi Arabia’s Vision 2030, further cementing NSG’s position as a key player in the global satellite services industry, while supporting the advancement of the region’s aviation sector through cutting-edge technology.
