Aircraft Interiors International
  • News
    • Aircraft Safety
    • Aircraft Seating
    • Airline News
    • Airframer News
    • Cabin Design
    • Catering & Onboard Retail
    • Galleys & Monuments
    • Industry News
    • Inflight Amenities
    • Inflight Connectivity
    • In-flight Entertainment
    • Materials. Trim & Finish
    • MRO
    • Passenger Experience
    • Passenger Health & Safety
    • Sustainability
  • Features
  • Online Magazines
    • March 2025
    • Design Showcase 2025
    • November 2024
    • March 2024
    • November 2023
    • Aug/Sep 2023
    • Archive Issues
    • Subscribe Free!
  • Opinion
  • Videos
  • Images
  • Supplier Spotlight
  • Jobs
    • Browse Industry Jobs
    • Post a Job – It’s FREE!
    • Manage Jobs (Employers)
  • Events
LinkedIn YouTube X (Twitter)
LinkedIn YouTube
Subscribe to Magazine Subscribe to Email Newsletter Media Pack
Aircraft Interiors International
  • News
      • Aircraft Safety
      • Aircraft Seating
      • Airline News
      • Airframer News
      • Cabin Design
      • Catering & Onboard Retail
      • Galleys & Monuments
      • Industry News
      • Inflight Amenities
      • Inflight Connectivity
      • In-flight Entertainment
      • Materials. Trim & Finish
      • MRO
      • Passenger Experience
      • Passenger Health & Safety
      • Sustainability
  • Features
  • Online Magazines
    1. March 2025
    2. Design Showcase 2025
    3. November 2024
    4. September 2024
    5. May 2024
    6. March 2024
    7. Design Showcase 2024
    8. Archive Issues
    9. Subscribe Free!
    Featured
    March 6, 2025

    The March 2025 issue of Aircraft Interiors International is out!

    Accessibility By Web Team
    Recent

    The March 2025 issue of Aircraft Interiors International is out!

    March 6, 2025

    The 2025 Aircraft Interiors International Showcase issue is out!

    January 13, 2025

    The November 2024 issue of Aircraft Interiors International is out!

    November 13, 2024
  • Opinion
  • Videos
  • Podcast
  • Images
  • Supplier Spotlight
  • Jobs
    • Browse Industry Jobs
    • Post a Job – It’s FREE!
    • Manage Jobs (Employers)
  • Events
LinkedIn YouTube
Aircraft Interiors International
Industry News

Green shoots of recovery reported in US airport lounge market

Adam GavineBy Adam GavineApril 20, 20212 Mins Read
Share LinkedIn Twitter Facebook Email

Data from an international passenger terminal lounge operator, Airport Dimensions, indicates that the lounge market could be heading towards a post-Covid recovery, with recent weeks marking the busiest period for the group since the beginning of the pandemic last year. Busy lounges can be a bellwether for recovery of the aviation sector.

The company reports that, from the end of February 2021, its lounges overall have seen a steady increase in visitors, with its lounges in American airports performing particularly well. The Club lounges at Dallas Fort Worth International Airport and Cincinnati/Northern Kentucky International Airport have seen the group’s largest increase in visitors, both performing at well over two-thirds of pre-pandemic 2019 visitor rates, with Orlando International Airport ranking a close second.

Airport Dimensions’ sleep space offering in the Middle East is also continuing to perform strongly, with occupancy levels exceeding the company’s expectations – and indeed reaching record levels.

The company believes that these increases demonstrate ‘a growth in confidence among travellers’, with customer reviews indicating reassurance from strict hygiene and safety protocols. This year, customer service satisfaction scores have so far averaged at 97% in Airport Dimensions’ Club lounges across the USA, while cleanliness has received an overall rating of 95%.

The company also reports that implementing technologies that enable a more touch-free travel experience has further contributed to customer satisfaction. Contactless check-in has been introduced at various locations, and the debut of Ready 2 Order, by parent company Collinson, allows guests to order food and beverages from their own devices, has been welcomed by travellers to The Club JAX.

Nancy Knipp, president (Americas) at Airport Dimensions said; “We’re seeing significant growth across our US division, which fills us with optimism that confidence among travellers, and the travel industry itself, is beginning to return.”

Share. Twitter LinkedIn Facebook Email
Previous ArticleCDC updates vacant middle seat recommendations
Next Article Airbus installs innovative Bionic Partitions in A320s
Adam Gavine
  • X (Twitter)

Adam loves air travel, and since taking on the Aircraft Interiors International brand he has really enjoyed the opportunity to be involved with the latest aircraft and airline products before they are even launched. Adam co-ordinates the growth of the brand platform, and sits on various panels, including the Crystal Cabin Awards

Related Posts

Industry News

How dominant will Starlink become in the IFC market?

May 8, 20254 Mins Read
Airframer News

Aircraft orders increased 73% in the first quarter of 2025

May 8, 20252 Mins Read
Aircraft Seating

Air New Zealand unveils its redesigned retrofit Boeing 787-9 cabins

May 8, 20254 Mins Read
Latest Posts

How dominant will Starlink become in the IFC market?

May 8, 2025

Aircraft orders increased 73% in the first quarter of 2025

May 8, 2025

Air New Zealand unveils its redesigned retrofit Boeing 787-9 cabins

May 8, 2025
Supplier Spotlights
Our Social Channels
  • YouTube
  • LinkedIn
Getting in Touch
  • Subscribe to Magazine
  • Meet The Editors
  • Contact Us
  • Media Pack
Related Topics
  • Aerospace Testing
  • Business Airport
  • Business Jet Interiors
FREE WEEKLY NEWS EMAIL!

Get the 'best of the week' from this website direct to your inbox every Wednesday


© 2023 Mark Allen Group Ltd | All Rights Reserved
  • Cookie Policy
  • Privacy Policy
  • Terms & Conditions

Type above and press Enter to search. Press Esc to cancel.