In a claimed world first, KLM’s president and CEO, Pieter Elbers, has officially activated a new robot for the production of ICA M-class (economy class) meals at KLM Catering Services (KCS) in Schiphol, The Netherlands.
The robot system is designed to reduce handling costs and make it easier for KLM to effect meal tray adjustments, reducing production costs while increasing flexibility. The robot will make it easier to serve a wider range of products on different types of trays and to cater for diverse special requests. According to KLM the rate of production will also double in comparison to the previous system, to 30,000 meal trays per day.