Finnair has completed the rollout of its €200 million long-haul cabin refurbishment programme, across its entire long-haul fleet, comprised of Airbus A350s and A330s. The programme included the launch of Finnair’s sofa-style, fixed-shell AirLounge Business Class seat developed in close collaboration with Collins Aerospace, its brand-new Premium Economy cabins featuring HAECO Vector Premium seats, and refreshed Economy Class cabins.
The aircraft interiors were first launched in 2022, and within the space of two years, customers can now enjoy a consistent inflight experience on all of Finnair’s long-haul routes between Finnair’s home hub of Helsinki and the USA, Middle East and Asia.
Ole Orvér, Finnair’s chief commercial officer said of the landmark moment: “We know our customers value consistency and reliability, so to offer a uniform cabin concept across our whole fleet is a huge step on our customer experience journey. Customer satisfaction with our long-haul cabins has increased significantly with the cabin renewal.”
Finnair was the launch customer for the AirLounge business-class seat, developed in close collaboration with Collins Aerospace. Introducing a different style of business class was a big decision for Finnair, and you can read about the reasoning and the details HERE.
The new long-haul experience has been named ‘Best Cabin Innovation’ winner by APEX, ‘Best Cabin (First & Business Class)’ by the Yacht and Aviation Awards, a finalist in the Crystal Cabin Awards, and has been praised by Skytrax.
Finnair is consistently considering and evolving its customer experience, and in the coming months, Finnair is renewing the cabins of its regional Embraer E190 fleet. These short-haul jets, operating flights to a range of Finnair’s Nordic destinations, will receive a brand-new cabin, inspired by the colours and design now seen across Finnair’s long-haul fleet.
Finnair is also preparing to open a new, larger lounge at the Schengen area of its home hub, Helsinki Airport, for business-class customers and Finnair Plus tier members. Lounge access is available for all Finnair customers for an additional fee.