American Airlines has become the first airline in the USA to launch an easy way to provide results from a negative SARS-CoV-2 (Covid-19) test and any other completed documents required for international travel into the country. Named the VeriFLY app, this mobile ‘health passport’ is designed to help customers understand and verify their travel requirements, and will be available from Saturday, 23 January, for travel from all international destinations.
The airline is expanding access to the app in support of the US Government’s requirement that all passengers two years of age and older travelling to the USA from any international location test negative for Covid-19 within three calendar days of departure.
“We’re expanding our work with VeriFLY to quickly evolve our usage of the app and make international travel easier for our customers,” said Julie Rath, VP of customer experience at American Airlines. “We support the implementation of a global program to require Covid-19 testing for travellers to the United States, and we want to do everything we can to make travel a seamless experience for customers. We’ve received positive feedback about the app so far and look forward to more customers having the opportunity to use it.”
Customers can already use VeriFLY to streamline their travel from the USA to several countries, including Jamaica, Chile, Colombia, El Salvador, Guatemala and Honduras. To date, thousands of American Airlines customers have travelled using the app, according to the airline.
How VeriFLY works
After downloading the VeriFLY app from the iOS App Store or Google Play Store, customers create an account, enter their destination and upload required documentation such as proof of a negative Covid-19 test.
Customers are encouraged to review travel requirements to their destination, including any restrictions on their passport or point of origin. Passengers can visit aa.com to learn more about VeriFLY and the airline’s preflight testing programme.
