Every airline serves refreshments throughout the flight time. If you are anything like me, you love a hot cup of coffee when you are up in the air. It keeps you alert and warms you up as you are heading towards your destination. But when is the best time to serve coffee during a flight?
Browsing: Opinion
When bean counters influencing LOPA development are seeking to ram in seats at maximum density, regardless of the impact on service, you will need facts, based on demand, to convince them to make the environment more comfortable
As Safran enters negotiations to acquire Zodiac Aerospace, Michel Merluzeau, director of aerospace market analysis at AirInsightResearch, explains why the deal will be a long process, driven by cultural and market necessities
Nobody ever chose an airline on the basis of the quality of its amenity kits, says a frequent flyer and regular reader
By following three main channels inspired by pricing and revenue management, product designers can convince budget holders that product improvements pay for themselves
Following a series of website security updates implemented at United Airlines to advance consumer security, we should remind ourselves every day that security is a process. For security to be a process, it has to become part of business as usual not a milestone, or a sprint to the finish line
If only there was a way for designers to stand up to the bean counters and show why their products will pay for themselves. New regular contributor Oliver Ranson believes that there is, and it lies within pricing and revenue management
Whether reacting to a project going wrong or working out how to deal with a major incident, organizations should ask themselves five questions to make sure they are properly handling the situation
Latin American carriers are beginning to embrace inflight connectivity, with satellite capacity in the region being continually expanded. Let’s consider the implications for the future
Following the United Kingdom’s vote to leave the European Union, aviation businesses will have to develop clear corporate and business strategies for the long term