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Passenger Loyalty China Summit
June 25 - June 26
The 5th Passenger Loyalty China Summit will bring together over 200 delegates from airlines (40+), airports (20+), hotels, loyalty program operators/partners, loyalty marketing & solutions providers, media & advertisement, travel & financial companies, technology suppliers etc. to come together to share insights and expertise, solve challenges and be inspired on what they will do next to drive customer loyalty in the air transport and travel industry.
Key areas to be focused
✈ Airlines, airports & hotels loyalty programs
✈ Non-air partnerships, co-brand and coalition
✈ Technology (AI/ML, blockchain, metaverse, NFT, web3.0)
✈ Omni/cross channel/data-driven marketing
✈ CX/CRM/personalization/engagement
Key functions in attendance
Airlines
✔ Loyalty/Marketing/FFP
✔ Commercial/e-Commerce
✔ CX/CRM/CS/Engagement
✔ Ancillaries/Partnerships
✔ Brand/Co-Brand
✔ Data/Analytics
Airports
✔ Loyalty/Member/Customer
✔ Commercial/Non-aero
✔ Revenue/BD
✔ Strategy
✔ Digital