Author: Jennifer Coutts Clay

Jennifer Coutts Clay is the author of Jetliner Cabins: Evolution & Innovation, still the only comprehensive guide to aircraft-cabin design, covering trends from the 1970s to the present day (www.jetlinercabins.com). At British Airways, Jennifer held senior positions including head of western USA (operations and sales), head of Scotland, and controller of corporate identity, responsible for the US$75m program during the privatization of the airline and fleet refurbishment, including Concorde. At Pan Am, as general manager of product design & development, Jennifer led a US$25m passenger-experience upgrade. As principal of J. Clay Consulting, Jennifer supports historical aviation research, and she is a founding member of the Crystal Cabin Awards.