More than one billion people in the world live with disabilities, representing an often-underserved demographic in the air travel sector, not to mention a missed commercial opportunity for airlines. There have been growing expectations of inclusivity in every sector, and impressive progress and awareness created in the air travel sector by campaigners such as All Wheels Up, Rights on Flights and Flying Disabled, not to mention the recently passed FAA Reauthorization Act, which contains stipulations for more accessible air travel – including accessible aircraft interiors for wheelchair users.
The issue of accessible air travel for passengers with reduced mobility (PRMs) has never been more pressing. In support of the cabin sector, Aircraft Interiors Expo (AIX), the huge trade show happening this week in Hamburg, Germany this week, has released a new report, titled ‘The State of Accessibility in Aircraft Interiors: Challenges and Opportunities.’
The report (available via THIS LINK) is intended to provide a comprehensive overview of the current state of accessibility in the aviation industry, looking at existing regulations and their impact on the passenger experience for PRMs, highlighting both the progress made and the challenges that remain.
The analysis draws upon insights from a diverse group of contributors, including Chris Wood MBE, founder of Flying Disabled, Andrew Masson, VP of product management at Panasonic Avionics, Sarah Murray, director of user experience design at Teague, Bill Harkness, head of accessibility for BCA Engineering at Boeing and, reflecting the upcoming the Paralympic Games, Liz Johnson, a former Paralympic Gold Medallist.
The report delves into specific challenges encountered by passengers with mobility, visual or hearing impairments, as well as the technologies being implemented in aircraft interiors and inflight entertainment (IFE) to improve accessibility in the travel experience. It also explores the significant role that events like the Paralympic Games play in raising awareness and driving progress in this area, while looking ahead to the future of accessible design and the transformative potential of emerging technologies.
“We believe this report will serve as a catalyst for change in the aviation industry. With the Paralympics being held in Paris this summer and the world’s attention turning towards inclusivity in sports, this report serves as a reminder that accessibility should be a priority in all aspects of life, including air travel,” commented Polly Magraw, event director of Aircraft Interiors Expo. “By shedding light on the current state of accessibility and showcasing innovative solutions, we hope to inspire stakeholders to work together to create a more inclusive travel experience for everyone.”