Latest Videos

The best first class in the world?

Jetwave_video

The face of Emirates has changed from Jennifer Aniston to… Jeremy Clarkson? Join Jeremy as he explains the features of the new Boeing 777 first class suites

16 November, 2017


Fly Transpose

Jetwave_video

You’ve seen the renderings and read our DETAILED FEATURE, and now you can really get a feel for the Transpose modular concept created by Airbus’s A3 division

16 November, 2017


Visit Our YouTube Channel

Read Latest Issue

Three redesigned first class suites are due to be revealed imminently. Which do you think will be the
most impressive?

Supplier Spotlight

Join our
LinkedIn Group


News

United launches first phase of Polaris business class


Above: The first part of the United Polaris product to roll out: a luxurious lounge at Chicago O'Hare International Airport

December 2, 2016 – This week sees United Airlines begin the roll-out of its all-new United Polaris business class offer, the airline's most significant product transformation in more than a decade.

As United Airlines’ president and CEO, Oscar Munoz stated at the announcement of Polaris in June, the new business class product is “defiantly innovative”, “breaks the mold” and is a “reimagining” of its international business class. Full details are available in our exclusive article HERE.

The all-new Polaris business class seat (pictured below) will first take flight in 2017 on Boeing 777-300ER aircraft and subsequently on Boeing 787-10 and Airbus A350-1000 aircraft, as well as on Boeing 767-300 and 777-200 retrofits. In the meantime, the first phase of Polaris is the launch of an improved inflight food and beverage offer, enhanced amenities and United Polaris lounges.



“In our quest to be the best airline in the world, we are rethinking and reimagining all we do. United Polaris offers an elevated customer experience and redefines the meaning of premier business travel,” said Munoz at the opening of the lounge.

Set up for sleep
United conducted more than 12,000 hours of research when developing the Polaris product and found that sleep is the most important priority for international business class travelers. Thus the Polaris seat is optimized for sleep, but ahead of its launch passengers can enjoy a range of new amenities that will also aid rest.



For example, United has worked with luxury store Saks Fifth Avenue for custom-designed bedding featuring plush duvets, lightweight day-blankets, a large and small pillow, and mattress cushions.

Slippers will be available on all flights, and Polaris pajamas will be available by request on flights longer than 12 hours. Flyers will also be able to request a gel-cooled pillow. New amenity kits will feature eye shades, a calming pillow mist and additional products from Soho House & Co's Cowshed Spa.

Elevated experience
Saks Fifth Avenue has also been involved in the service aspects, helping train all employees who help deliver the United Polaris experience. Flight attendant service procedures have been tailored for greater efficiency, including a shorter meal service so customers can have undisturbed sleep times.

Inflight service will also include made-to-order ice cream sundaes and a dessert cart with a variety of petit dessert options. On daytime flights longer than eight hours and on all flights longer than 12 hours, hot mid-flight snacks such as lobster macaroni and cheese will be available.

Lounges
United will open Polaris business class lounges in nine locations around the world that will feature custom-designed chairs, private daybeds, spa-like showers, bespoke art installations by artist Wolfgang Buttress, and chef-inspired hot meals served in a boutique restaurant setting so customers can refresh and dine before boarding.

The first United Polaris lounge opens at Chicago O'Hare International Airport near Gate C18 and lounges in eight other locations – Los Angeles, San Francisco, Houston, New York/Newark, Washington Dulles, Tokyo Narita, Hong Kong and London Heathrow – will follow.

2 December 2016

Email

MORE NEWS

Click here  IFEC enhancements for all Emirates B777 pax

Click here  Pitch invests in production of PF3000 seat

Click here  Lufthansa Technik secures B787-8 VIP cabin deal

Click here  Recaro lands first Brazilian order for BL3530

Click here  Boeing 747-8 joins the Ka-band

Click here  More flexibility for the 2020 A321neo

Click here  AIM Altitude appoints new CEO

Click here  Hamburg and Montréal join research forces

Click here  WTCE returns bigger & more social

Click here  Paul Margis joins digEcor board

Click here  PAL adds class(es) to its A330s

Click here  SpiceJet embarks on lighting retrofit program

Click here  Telefonix PDT acquired by Astronics

Click here  Austrian Airlines ofers amenity kits for stranded flyers

Click here  New president for HAECO Cabin Solutions

Click here  Hebei Airlines fits custom floor-path marking

Click here  Could SIA’s revamped A380s take Etihad’s crown?

Click here  Pilots call for investigation into cabin air filters

Click here  Astronics to Empower six major airlines

Click here  Bombardier opens interiors facility in Tucson

Click here  Singapore Airlines harvests “From Farm to Plane” initiative

Click here  Regional carrier IFE enabled by portable server

Click here  JetWave reaches milestone 100th fitment

Click here  VVIP completions management service established

Click here  Premium onboard service for Palm Springs getaways with JetBlue

Click here  New aircraft communications server from Astronics Ballard Technology

Click here  SkyPaxxx offers in-service life guarantee for Sky-Tiles modular aircraft carpet

Click here  Zodiac’s fragrance diffusion system tested on a BBJ

Click here  New online marketplace for aviation parts, accessories and services

Click here  Enhanced business cabin features on SilkAir’s first Boeing 737 Max 8

Click here  Air New Zealand striving to reduce inflight waste

Click here  Zodiac and Ro-Ra co-develop Bombardier stowages

Click here  Meet Proponent, the new name for Kapco and Avio-Diepen

Click here  Lufthansa Technik on verge of huge China deal

Click here  Sekisui launches two new high-impact thermoplastics

Click here  STG Aerospace wins safety lighting deal in the Americas

Click here  A top 22 of trivia for airBaltic's 22nd birthday!

Click here  ST Engineering sets up VIP subsidiary

Click here  Sekisui SPI appoints design strategist consultant

Click here  Eurowings commits to cabin drying for efficiency

Click here  Air Europa orders enhanced BoardConnect IFE


View more news stories

 

 

SEARCH THE SITE

   Sort by: relevance most recent

RECEIVE THE
LATEST NEWS


Your email address:



Read Latest Issue

Read Latest Issue

Web Exclusives

From our 2004 archive, Boeing invites you to step aboard Flight 960 with Jenny, one of a host of fictional characters that Boeing was using to explore tomorrow's travel experience. Jenny was envisioned as a passenger in 2016, so see how today's experience compares…
Click here to read more

Airbus is consolidating cabin design and the passenger experience across its model range with the Airspace brand, which may just gain airlines a few more ‘likes’ on social media
Click here to read more

The Desire Lines concept has been conceived to shape a new future for the aerospace industry – and for Zodiac Aerospace
Click here to read more

The SportJet isn’t just another concept: this airborne sports clinic is part of Sukhoi’s strategy to boost sales of the SuperJet 100 regional aircraft, and it is ready for team orders
Click here to read more

Could a freighter hold the secret to the next-generation passenger experience? A3, an Airbus outpost in California, believes that with its Transpose concept, it does. Let’s give Transpose a closer look – and a reality check
Click here to read more


Supplier Spotlight

Supplier SpotlightClick here for listings and information on leading suppliers covering all aspects of the aircraft interiors industry. Want to see your company included? Contact simon.hughes@ukimediaevents.com for more details.

فروشگاه اینترنتی فروشگاه اینترنتی سیستم همکاری در فروش ماهواره جیبی اندروید کانال تلگرام چت روم ماهواره آنلاین اندروید دانلود فیلم فروشگظ;ه اینترنتی

Submit your industry opinion

Industry BlogDo you have an opinion you'd like to share with the aircraft interiors community? Good or bad, we'd like to hear your views and opinions on the leading issues shaping the industry. Share your comments by sending up to 500 words to adam.gavine@ukimediaevents.com

Submit Your Recruitment Ad

Recruitment AdTo send us your recruitment advertising or to receive information on placing a banner please email simon.hughes@ukimediaevents.com